Wednesday, July 28, 2010

MY PHONE IS DEAD!!!!!!!!!!!!!!!!

You can imagine my horror this afternoon as I was charging my phone, when it suddenly switched off. I pressed the power button, it vibrated but the screen wouldn't light up... crap... this happened to my P1i before, and the boot ROM needed to be reflashed... crap. Not a big deal but that would mean that I would still have to go to the SonyEricsson Service Center in Glorietta.

So I went to Glorietta and the guy checked my phone with my SIM, he confirmed that the phone needed to be reflashed, and this has happened to a few models before... not a big deal, I could've waited for it if it wasn't closing time.

He kept trying to restart the phone however, in the hope that maybe it was just a software bug or something. So I was ready to leave my phone with them, I got my SIM back and placed it in my old phone. He said he'd try to restart it one more time, but since I didn't want to take my SIM out again, he got out one of his dead SIMs... and oddly enough... my phone switched on. So I placed my SIM back... and my phone wouldn't turn on again. Take note, my SIM never stopped working on any other phone... just my new X10 Mini Pro. And my Mini Pro would work with EVERY other SIM except mine.

But since the X10 Mini Pro works without a SIM (just functions as a PDA) and it worked with all the other SIMs at the Sony Ericsson Service Center, I went over to Globe.

Turns out, there are cases where a defective SIM can render a phone dead... only with THAT particular SIM. This is very different from defective SIMs that don't log into the network. Globe Customer service was very efficient... got my replacement SIM in 5 min, activated in 1 hour. It really was the SIM... Globe said that some of the newer 128 SIMs are quite sensitive and can cause compatibility problems with some phones. New SIM worked right away. No problem with the phone... whew...

So, tip for the day... if your phone suddenly dies... and a hard reset, or battery swap doesn't work... try a SIM swap, with all providers.

...Battery review to follow...

**Follow up tip... problem happened again this morning when I tried to restart my phone... I think the SIM overheats... long story short, I found that if this happens again, I just press the back (non contact side) of the SIM against something cold... then it works again. This issue only comes out when restarting the phone**

Past Tech Gospels

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